Staub Electronics Coastal Range SAP Business One Success

Staub Electronics Ltd., one of Canada's premier distributors of consumer electronics, was frustrated by the limitations of its legacy business software. Moving to the SAP Business One application enabled Staub to automate many manual operations, thereby improving customer service while saving labor, and to implement e-commerce and true warehouse management for the first time.

Challenges and Opportunities:

Implement e-commerce and inventory management capabilities
Improve business software flexibility and scalability
Tailor software to the specific needs of business processes
Support rebates and other special programs
Incorporate 3rd-party applications without headaches
Improve customer service
Stay current with software enhancements

Objectives:

Implement an enterprise application addressing all the legacy software's deficiencies

Implementation Highlights:

Met schedule and budget goals
Integrated multiple 3rd-party applications

Benefits:

Launched business-to-business e-commerce site that reduced manual order entry by 15%
Implemented multi-location warehouse management, greatly increasing inventory visibility
Reduced cross-dock order processing time from 15 hours to 2-3 hours per week
Automated e-mailing of sales order confirmations, invoices to custoers, and electronic data interchange (EDI) advanced shipping notifications, dramatically improving customer service while cutting labor
Improved visibility of shipment tracking information for customer service reps and customers

Learn more about how Coastal Range Systems helped Staub achieve their business objectives with SAP Business One

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